Good to know

Your chalet is ready for check-in from 3:00 pm. Check-out is until 10:00 am. If you are arriving after 6:00 pm, we kindly ask you to let us know.

Late check-out is available subject to availability and at an additional charge. We will be happy to check availability shortly before your departure.

• For adults or additional guests the rate is € 156,00 per person per day
• children from 0 to 2.99 years are free of charge
• children from 3 to 7.99 years pay € 76,00 per day
• children from 8 to 13.99 years pay € 106,00 per day
• children from 14 to 17.99 years € 136,00 per day

Valsegg offers a selection of nature chalets for couples, families and friends. Depending on the category, they differ in size, facilities, location and private wellness features.

Each chalet has a fully equipped kitchen with dishwasher, electric hob, fridge, crockery, salt, pepper, oil and balsamic vinegar, as well as an automatic coffee machine. Bed linen, towels and basic amenities are also included.

Yes. Every chalet features a private spa with a Finnish sauna, freestanding bathtub and sensory shower. Each chalet also has its own private outdoor hot tub on the terrace.

The hot tub water is pleasantly heated to 42°C.

Yes. Some of our chalets have several bedrooms and are particularly suitable for families or holidays with friends.

Yes, every chalet has its own private garden area. Some categories even feature a completely fenced garden.

The number of bathrooms depends on the chalet category. The Air and Field Chalets each have one bathroom, while the Forest, Wild and Mountain Chalets each have two.

Yes, all chalets have fast Wi-Fi. At the same time, Valsegg is the perfect place to disconnect from everyday life and slow down.

Daily cleaning is available on request, except on Sundays. Towels are changed daily, while linen changes are available on request.

Yes, there is no minimum number of guests. All chalet categories can therefore also be booked for two people.

Yes, the Chalet Air and Chalet Mountain are completely detached and do not directly adjoin another chalet.

The Lanz family turned their dream of creating a chalet village into reality and has been running Valsegg since 2017 with passion, personal dedication and great attention to detail.

Yes, children of all ages are very welcome in the Waldbad.

The Waldbad is our nature-inspired wellness and relaxation area. It includes the heated indoor and outdoor pool, a Kneipp circuit, yoga room, fitness room, yoga platforms and several relaxation areas. Wellness treatments are also available to book.

Yes, the Waldbad features a heated indoor and outdoor pool.

The pool water is pleasantly heated to 32°C.

The pool is 18 metres long and 7 metres wide.

No, swimming caps are not required.

Yes, depending on availability, a selection of massages and wellness treatments can be booked. We recommend reserving treatments in advance.

Yes, the Waldbad is a special place to relax in every season and is ideal even in rain, snow or cooler temperatures.

Yes, access to the Waldbad is included for all chalet guests.

Yes, our natural swimming pond is available to guests free of charge, with sun loungers and the option to enjoy a picnic.

Yes, cold-water bathing is part of our nature and wellness concept. On request, the experience can also be accompanied by a professional.

Yes, our Restaurant Eggile is located in the main building, focusing on regional products, South Tyrolean flavours and high-quality, creative cuisine.

We recommend reserving your table at Eggile in advance, especially if you would like to dine at a specific time.

Yes, selected dishes can be ordered directly to your chalet and enjoyed in complete privacy.

Yes, vegetarian dishes are available, and we are happy to accommodate allergies and intolerances. Please let us know about them before your arrival whenever possible.

Restaurant Eggile is open daily except Tuesdays, from 6:15 pm to 9:30 pm.

Yes, at Eggile we place great importance on regional and home-grown ingredients. Depending on the season, much of the meat, eggs, fish and vegetables comes from our own farm. We also prepare many homemade products such as jams, honey, juices and cakes.

Yes, the Valsegger mountain breakfast is included in your stay.

The Valsegger mountain breakfast is delivered directly to your chalet and lovingly prepared by our breakfast fairy. This way, your day begins in complete privacy and relaxation.

Yes, we are happy to accommodate vegetarian preferences, allergies and intolerances. Please let us know in advance whenever possible.

We do not offer traditional half board. Breakfast is included in your stay and served in your chalet at your preferred time. In the evening, you can dine at Eggile or order selected dishes directly to your chalet.

Yes, your four-legged friend is very welcome. A cosy dog bed and bowl are already waiting upon arrival. The charge is €35 per dog per day, excluding food.

There are numerous walking routes around Valsegg. Guests can also use a dog park with a spacious exercise area, an agility area and, on request, professional dog training.

Dogs are not permitted in the Eggile restaurant or Waldbad. You are welcome to have selected dishes served directly to your chalet and enjoy them there with your dog.

The number of dogs allowed depends on the chalet category. Please confirm the number of dogs directly with our team before booking.

Yes, the Chalet Air, Chalet Mountain and Chalet Field have fully fenced gardens.

Yes, Valsegg is ideal for families who appreciate nature, privacy and high-quality chalets. Children can enjoy authentic farm life, a petting zoo, a large outdoor playground, a barn with climbing wall, an indoor play area and much more. Valsegg is not, however, a traditional family hotel with an entertainment programme.

Yes, baby cots, high chairs and practical baby equipment are available on request, including bed rails, bottle warmer, changing mat, baby monitor and baby bathtub.

The Gitschberg Jochtal region offers plenty of activities for families in every season – from hiking and visiting alpine huts in summer to skiing, sledding and winter walks in the colder months.

In summer, Vals and the Gitschberg Jochtal region are perfect for hiking, cycling, e-biking, walking and exploring alpine huts. Many nature experiences start right outside your door.

Yes, several walking and hiking trails start right around Valsegg. The region also offers numerous alpine and mountain routes for longer excursions.

Yes. E-bikes can be rented directly at the chalet village at an additional charge.

The Gitschberg Jochtal ski area is just a few minutes by car from Valsegg and is easy to reach.

Yes, a ski bus runs several times a day and takes you directly to the valley station. The bus stop is a 5 minutes walk far from the Chalet village.

Yes, Valsegg combines proximity to the ski area with peace, privacy and relaxing wellness moments – ideal for anyone looking for a personal and unhurried ski holiday.

Valsegg is located in Vals in the Puster Valley. Travelling by car is straightforward. For guests arriving by train or plane, we are happy to arrange a transfer at an additional charge.

The nearest airports are Bolzano (65 km), Innsbruck (88 km) and Verona (209 km). From there, you can continue your journey by train and bus or arrange an airport transfer. We are happy to advise you and assist with organising your journey.

Yes, complimentary parking and an underground garage are available for our guests. An EV charging station is also located in the garage.

We recommend taking out travel cancellation insurance, which you are welcome to book directly with us. Any changes or cancellations to your booking must be communicated to us in writing.

Yes, the tourist tax is not included in the accommodation price and must be paid on site for all guests aged 14 and over.

Valsegg is located at around 1,300 metres above sea level in Vals, a peaceful side valley at the entrance to the Puster Valley. The chalet village is surrounded by meadows and forest, away from through traffic.

Our own spring rises just around 200 metres above Valsegg. The clear mountain spring water is available directly at the property.

Yes, we are happy to provide a charcoal barbecue on request.

Our chalets can generally be booked for a minimum of two nights. A one-night stay may be available at short notice, subject to availability.

Our opening periods may vary depending on the season. Current availability and possible travel periods can always be found on our website or requested directly from us.

Booking directly gives you personal advice, direct communication with our team and the best overview of current availability, chalet categories and offers.

Yes, we offer gift vouchers – a wonderful gift for a stay, a wellness experience, culinary enjoyment or a relaxing break at our chalet village.

Yes, we offer seasonal deals and special packages for different occasions and needs. Our current packages can be found on our website.

• Cancellation is free of charge up to 30 days before arrival
• Cancellations 29–11 days before arrival incur 50%
• Cancellations 0–7 days before arrival 90%
• Cancellations from 6 days before arrival 100% of the booked stay
• In the event of a no-show or shortened stay, the full amount is charged.

Yes, a 30% deposit of the total amount is required to confirm the booking. The deposit can be paid by bank transfer or credit card.

The final bill can be paid on site in cash or by debit/credit card (Visa and Mastercard). The deposit can be paid by bank transfer or credit card.

Valsegg combines nature-oriented architecture with high-quality, sustainable materials. The chalets are built using solid timber sourced from our own forest. Heating is provided by a wood-chip system using timber from our own forestry.

Valsegg is ideal for couples, families, nature lovers, wellness guests and anyone seeking peace, privacy, high-quality architecture and South Tyrolean enjoyment.

Valsegg may be less suitable for guests looking for a traditional hotel with entertainment, nightlife or a lively urban atmosphere. Our focus is on peace, nature, privacy and time to slow down.t.

The stay includes, among other things, Valsegger mountain breakfast served in your chalet, access to the Waldbad, private sauna and hot tub, Wi-Fi, parking, final cleaning, towels and many other services. Exact inclusions may vary depending on the offer.

Yes. Valsegg has received several awards and recognitions from renowned media and specialist platforms, including Connoisseur Circle, Falstaff and Mein Tophotel.

The alpine hut on Fane Alm in Vals is part of Valsegg and offers a truly special escape at 1,739 metres. It accommodates 2–6 guests and can be booked from the end of April until mid-November. The minimum stay is 7 nights.

Depending on availability, we may also offer attractive last-minute deals. The best way to find out about current options is to contact us directly.

At Valsegg, you are not simply paying for a chalet stay, but for space, peace and time that is truly your own. Private wellness, plenty of privacy, high-quality materials, regional cuisine and numerous included services create a carefully considered experience focused on quality and slowing down.